Newsletter
June-July 2014
TREND WATCH
What is 'wellness tourism'?
Hotels leading the trend
The most apparent trend in wellness tourism is the healthy hotel boom. IIHG launched EVEN, a mid-range wellness focused hotel brand, to help guests maintain their healthy lifestyle while traveling. The hotel focuses on healthy eating, fitness accessibility, and functional and comfortable rooms (refer to October 2013 newsletter). Wellness in-room design such as MGM Grand Las Vegas ‘Stay Well’ rooms are packed with 18 healthy design features including sleep/wake cycle optimized lighting to anti-bacteria surfaces.
Spa represents a core business within wellness tourism accounting for 16% international wellness tourism expenditures, equivalent to a $71.6 billion market. Hotels and resorts that have not invested in a large capacity spa should consider upgrading or expanding. Fusion Maia Danang is a prime example of a resort fully taking advantage of the wellness trend with its inclusive spa offerings and the Natural Living program promoting daily practice of healthy living.
Potential for Vietnam
Vietnam is poised to tap into the wellness tourism market with its beautiful natural landscapes, stretch of unspoiled coastline, and a history of traditional healing system. SpaFinder’s 2014 Trend mentioned Vietnam as one of the ‘Top 10 Surprising Spa & Wellness Destinations’. International travelers are seeking authentic, hyper-local experiences and desiring more exotic, off-the-beaten path destinations. They are interested in immersing in more unique, local, indigenous cultural experiences.
Wellness Vietnam recently organized a yoga retreat for a group of twenty Americans. The participants averaged 55yrs+ in age and joined the retreat not only for the yoga practice but also the chance to experience the country that they’ve only read in history books and television. They also were attracted to the varied activities offered in the itinerary which included visits to local villages, cultural and religious attractions, snorkeling and swimming and a healing experience at the mineral mud and hot springs.
The yoga retreat is a testimony to Vietnam as an attractive wellness destination. The wellness infrastructure is still lacking compared to Thailand and Bali but it offers a huge opportunity for hotel/resort and travel and tourism service providers to develop new products and services to meet the demand of this growing segment of global tourism.
[1] ‘The Global Wellness Tourism Economy’, Global Wellness Institute 2013
[2] Top 10 Global Spa and Wellness Trends Forecast’, Spa Finder 2014.
MARKETING
Amiana Resort & Spa is the latest property to be included in Wellness Vietnam's Wellness Hotel Collection. Situated at secluded Turtle Bay, Amiana’s lush green landscaping with ocean front views makes it a perfect getaway location while being only 10 minutes from bustling Nha Trang city. The wellness facilities include a 10-room Spa, a salt-water pool and fresh water lap pool, fitness center, tennis court, and watersport activities.
Amiana was recently selected as the accommodation of choice for a Yoga Retreat by a group of Americans.
PARTNER FEATURE
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Digital Video Marketing
Have you set up a YouTube account for your product / property? Travel and lodging-related videos attracted more than 270 million views in the fourth-quarter of 2013.
Digital video is one of the fastest growing formats for travel industry marketers in 2014. According to eMarketer’s report ‘The US Travel Industry 2014: Digital Forecast and Trends,’ digital video is expected to account for up to 30% of marketer’s total digital budgets by end of 2014. Branded video content is the most watched type of travel-related video watched by US travelers today. Based on a survey of 2,500 business and leisure travelers, branded video were more popular than videos and trip reviews produced by experts, regular travelers, and even friends and family.
Advantage of using video is that it embraces cross-platform marketing, easily integrates into website and is easily sharable on via Twitter, Facebook, Google+. Digital video also reaches a broader audience and is good for search engine optimization.
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Wellness tourism is defined as ‘travel associated with the pursuit of maintaining or enhancing one’s personal well-being’. It is the fastest growing segment of global tourism representing a $439 billion market. [1]
Most associate wellness tourism with health, detox, or yoga retreats and spa destination resorts. Though this represents the primary purpose of wellness tourism, the bulk of travel expenditures (85%) actually derive from secondary-purpose wellness tourism that includes ecotourism, cultural, culinary, sports, medical and spiritual. Taken in context, this translates to huge opportunities for hotels/resorts, tour operators, restaurants, and other service providers who are currently providing ‘wellness’ types of service but have not marketed to this particular type of traveler.
Profile of a wellness tourist
Consumers driving the wellness tourism trend are those that have integrated wellness into their lifestyle and seek these interests when they travel. A wellness tourist currently tend to be middle-aged, wealthy, educated, and from western and/or industrialized countries.
According to a SpaFinder survey, consumers want more ‘wellness’ in their travel destinations: 87% want healthier food, 82% spa/massage, 82% nature experiences, 73% eco-conscious properties, 70% gyms with cardio and weights, 54% healthy sleep programs and 47% meditation/mindfulness programming.[2]
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FACTS
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Wellness Tourism is projected to grow by more than 9% per year through 2017, nearly 50% faster than overall global tourism
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Wellness Tourism represents a $439 billion market
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International wellness tourists spend about 65% more per trip than the average international tourist.
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Top outbound international travelers are currently from Europe and North America.